NIOS Tourism Question Paper Solved Oct 2024
SECTION A
1. Which one of the following is a negative economic impact of Tourism? 1
(A) Increase in income
(B) Receipt of Foreign exchange
(C) Increase in employment
(D) Increase in import
2. Which one of the following is a positive environmental impact of tourism? 1
(A) Reduction in cultivable land due to construction of infrastructure.
(B) Increase in landslides due to human intervention.
(C) Environmental pollution by local transport biofuel consumption.
(D) Increased cleaning drives for tourist attractions.
3. Which one of the following statements about Longitude is not correct? 1
(A) Lines of longitude are parallel.
(B) Its distance is in degrees east or west of the prime meridian.
(C) All lines of longitude cut lines of latitude at 900 (right angles)
(D) It is an imaginary line that runs from the North Pole to the South Pole.
4. Which cities does the Golden Triangle Highway connect? 1
(A) Delhi-Agra-Jodhpur
(B) Delhi-Agra-Udaipur
(C) Delhi-Jaipur-Jaisalmer
(D) Delhi-Agra-Jaipur
5. Which luxury train connects small cities of Rajasthan, including Shekhawati ? 1
(A) Heritage on Wheels
(B) Fairy Queen
(C) Bharat Darshan
(D) Palace on Wheels
6. Which Coastal State has a maximum number of major seaports ? 1
(A) West Bengal
(B) Tamil Nadu
(C) Maharashtra
(D) Gujarat
7. Who among the following musicians is attributed to the invention of Qawwali? 1
(A) Tansen
(B) Hapa Charan
(C) Amir Khusrau
(D) Mian Lal Khan
8. Bharat Ratna Pundit Ravi Shankar was a renowned player of which instrument ? 1
(A) Veena
(B) Sarod
(C) Sarangi
(D) Sitar
9. “Morulem” is a traditional folk dance of which state? 1
(A) Goa
(B) Maharashtra
(C) Gujarat
(D) Daman and Diu
10. Where did Buddha attain Mahaparinirvana ? 1
(A) Lumbini
(B) Kushinagar
(C) Sarnath
(D) Gaya
11. The four “Dhams” or sacred places of Hindus are : 1
(A) Badrinath, Dwarka, Puri and Varanasi
(B) Badrinath, Haridwar, Puri and Rameshwaram
(C) Badrinath, Dwarka, Puri and Rameshwaram
(D) Dwarka, Puri and Rameshwaram and Sringeri
12. Mount Parsvanatha is a religious heritage site for : 1
(A) Hindus
(B) Sikhs
(C) Buddhists
(D) Jains
13. Which one of the following states Hemkund Sahib is located? 1
(A) Himachal Pradesh
(B) Uttarakhand
(C) Uttar Pradesh
(D) Maharashtra
14. Which State had the highest number of foreign tourists visiting in 2014? 1
(A) Rajasthan
(B) Tamil Nadu
(C) Maharashtra
(D) Kerala
15. Which one of the following is a disadvantage of oral communication 1
(A) It provides immediate feedback.
(B) It provides an opportunity for a dialogue.
(C) It does not provide a record or reference.
(D) It is fast and saves time.
16. Which one of the following is not included in the 7Cs of communication? 1
(A) Cleanliness
(B) Completeness
(C) Correctness
(D) Conciseness
17. Fill in the blanks : 2
(i) The __________ divides the Earth into two Hemispheres.
Ans: Equator
(ii) The __________ is an imaginary line on the surface of the Earth that runs from North
Pole to the South Pole.
Ans: Axis
18. State whether True or False: 2
(i) India has two time zones.
Ans: False
(ii) To calculate the time difference between two places, it is not enough to know the longitude of both places.
Ans: True
19. Answer in one word: 2
(i) Who was the Guru of Amir Khusrau?
Ans: Shaikh Nizamuddin Auliya.
(ii) Which musical instrument was invented by Amir Khusrau?
Ans: Sitar
20. Fill in the blanks: 2
(i) During the reign of Ashoka, many monolithic stone pillars were erected on which
teachings of __________ were inscribed.
Ans: Buddha
(ii) The Lion Capital of the Sarnath Pillar has been adopted as the __________ of the
Indian Republic.
Ans: National Emblem
21. Fill in the blanks : 2
(i) The sacred place, which was the capital city of Sri Krishna’s Kingdom and has some
very important temples is __________.
Ans: Dwaraka
(ii) The sacred place, where Sri Ram built a bridge over the sea to Sri Lanka when he went
in search of his consort, Sita ji is called __________.
Ans: Rameshwaram
22. Fill in the blanks: 2
(i) Prophet Mohammad got Prophethood at the age of __________ in the year 610 AD.
Ans: Forty
(ii) The Hijri Era started in the year __________.
Ans: 622 AD
23. Fill in the blanks 2
(i) ‘Atithi Devo Bhava’ means __________.
Ans: The guest is god.
(ii) Tourism that involves the interaction of tourists with local people and their cultural life is called __________ Tourism.
Ans: Cultural
24. State whether True or False: 2
(i) In India, tourism is the largest Industry.
Ans: False
(ii) About ten million people are employed directly or indirectly in Tourism Industry.
Ans: True
25. Fill in the blanks: 2
(i) The lowest Decadal Growth Rate of Foreign Tourists Arrival in India between 1951
and 2010 was in __________.
(ii) The highest percentage growth rate of Foreign tourists in India between 1997 and 2015
was registered in the year __________.
Ans: (i) 1990 and (ii) 2003
26. Fill in the blanks: 2
(i) UNWTO stands for __________.
Ans: United Nations World Tourism Organisation
(ii) According to the UNWTO Annual Report of 2015, the country that gets the highest number of Tourists in the world is __________.
Ans: France
27. State whether True or False: 2
(i) India is included in the top ten countries in terms of international tourism arrivals.
(ii) Europe gets the largest international tourism arrivals.
Ans: (i) False, (ii) True
28. Fill in the blanks: 2
(i) An exchange of facts, ideas, opinions, or emotions by two or more persons is called
__________.
Ans: Communication
(ii) A language which is special to science, commerce, technology, trade or profession is
called __________.
Ans: Jargon
29. State whether True or False: 2
(i) ‘Emotional Stability’ is a personality trait listed under the MBTI Approach.
Ans: True
(ii) People with Perceiving Type Personality are flexible and spontaneous.
Ans: True
30. State whether True or False 2
(i) Marketing is satisfying the needs of the buyer.
Ans: True
(ii) Marketing is a part of selling.
Ans: False
31. Define ‘Values’. 2
Ans: Values are those ideals that a society holds above all, like honesty, respect, and faithfulness. These values are the building blocks of norms.
OR
Define ‘Norms’.
Ans: Norms are the formal rules of society. It regulates the members of the community, group or society in maintaining harmony.
32. Explain why Tourism is considered as an industry. 2
Ans: Tourism is one of the most labour-intensive industries in the world. It provides employment opportunities for a large number of people worldwide. It is also a very important means of achieving a region’s socio-economic development. It helps in strengthening the economic condition of the region by providing livelihood to the local people in different ways. Tourism gives an opportunity even to the vendors, rickshaw pullers, and auto-taxi drivers, apart from the highly qualified experts in the hotel industry, IT and communication sector, long and medium haul transport, guides, ticketing, hotel booking, food and drink, etc. Tourism is also a medium through which global and regional socio-political harmony could be established. Its ability to generate socio-economic opportunities and help reduce the gap between rich and poor is more important than ever.
33. Write a note on Carnatic Music. 2
Ans: Carnatic music has a history of development in the world of music. Music in South India is associated with devotion to God. The three forms of performing arts (1) Music (2) Dance (3) Singing, go together to please God. Thus, these performing arts are also related to the Devdas, known as servants of God. South Indian music, popularly known as Carnatic music, is identified with Bhakti Saints, who sang in praise of God and associated themselves with the temple rituals from the 8th century. Thus grew a culture of Guru-Sishya tradition, and through rigorous practice, South Indian music has achieved a prime position in musicology.
34. Describe any two characteristics of the musical instrument ‘Flute’. 2
Ans: The flute finds reference in the Vedic texts. The flute is a wind instrument that produces sound from the flow of air across an opening. To be louder, a flute must use a larger resonator, a larger air stream, or increased air stream velocity. The volume of the flute can generally be increased by making its resonator and tone holes larger.
There are different types of flutes played on different occasions. Flute is traceable in the
sculptures of Sanchi, and Amrawati, and the paintings at Ajanta and Ellora. The flute is also associated with Lord Krishna. The flute is an Indian musical instrument, and it is known to have also become a part of Western music and orchestra.
OR
Describe any two characteristics of the musical instrument ‘Sarangi’.
Ans: The Sarangi is a bowed stringed instrument and representative of India. The word ‘Sarangi’ has been derived from two Hindi words, ‘Sau’, which means hundred, and ‘Rang’, which means color. It is called Sarangi because the sound of this musical instrument is very pleasing and communicative. It also indicates a varied range of musical forms. It is said that Sarangi is very close to the human voice, and that is why it is regarded as the best accompanying instrument in India.
35. Mention any two superior town planning skills of the Harrapans. 2
Ans: The most important features of Harrapan architecture are their superior town planning skills and cities that have been built on a clear geometric pattern or grid layout. Roads cut each other at right angles and were very well laid out. As the Indus Valley settlements were located on the banks of the river, they were often destroyed by major floods. Despite this calamity, the Indus Valley people built fresh settlements on the same sites.
SECTION – B
36. Explain two main features of ‘Rock-cut Temples’. 2
Ans: The earliest rock-cut temples were excavated in western Deccan in the early years of the Christian era. The chaitya at Karle, with its fine, high halls and polished decorative walls, is a remarkable example of rock-cut architecture. The Kailash temple at Ellora, built by the Rashtrakutas, and the Ratha temples of Mahabalipuram, built by the Pallavas, are other examples of rock-cut temples. Most probably, the stability and permanence of rocks attracted the patrons of art and builders who decorated these temples with beautiful sculptures. (Figure 8.4)
OR
Explain two main features of ‘Cave Architecture’.
Ans: The development of cave architecture is another unique feature and marks an important phase in the history of Indian architecture. More than a thousand caves have been excavated between the second century B.C.E. and the tenth century C.E. Famous among these were the Ajanta and Ellora caves of Maharashtra, and the Udaygiri cave of Orissa. These caves hold Buddhist viharas, chaityas as well as mandapas and pillared temples of the Hindu gods and goddesses.
37. Explain any two barriers to communication. 2
Ans: Barriers to Communication
Barriers are obstacles or roadblocks that interrupt or block communication and prevent the transfer of messages from sender to receiver. Various communication barriers are discussed as follows:
- Noise: Noise is quite often a barrier to communication. It refers to the ‘unwanted’ signals of messages that interfere with and disturb the reception of the wanted signals. For example, in a factory, if a worker wants to send a message to another worker, the noise of machines will distort the oral message that the worker wants to communicate.
- Distance: The distance between the sender and the receiver can also become a barrier. It can happen if the technical devices of communication, such as telephone are not available. Humans can hear up to a particular level of distance, and beyond that, the capacity to hear any sound is not possible. For example, if your friend is calling you from a far-off distance, you won’t be able to hear him because of the distance.
- Information Overload: Information overload refers to receiving a huge number of messages (phone calls) at a particular point in time. For example, if a receptionist at a hotel receives more than 20 phone calls in five minutes time you can imagine how many among the twenty callers he/she can attend to and communicate with.
- Language: Language facilitates understanding, but it can also prove to be a barrier to communication. Take the example of an English-speaking tourist in a foreign country. If the tourist talks only in English in a non-English speaking country, he/she will fail to communicate effectively.
- Medium of Communication: The various media for communication are oral, written, audio, visual, and audio-visual. If the sender uses a medium with which the receiver is not familiar, the medium itself becomes a barrier. For example, if a travel agent gives maps and charts to the tourist guides who have not been taught to read maps, the agents will be in great trouble.
OR
Explain two main objectives of the meeting.
Ans: Objectives of meeting
A meeting may have any of the following objectives:
- To inform and explain the information to the members.
- To understand the situation.
- To get feedback from the members.
- To exchange ideas and experiences among the members.
- To persuade members to accept changes.
- To resolve conflicts and confusion.
- To generate a positive attitude among the participants.
38. Explain what makes a ‘Presentation’ effective. 2
Ans: Presentations, being a kind of oral communication, are mostly used in almost all business organizations to communicate with business partners, customers, etc.
The following points help in delivering a good speech or a presentation.
- Know your audience first.
- Presentation should be concise and should focus on the topic.
- Convey the required information.
- Look calm and relaxed throughout.
- Maintain eye contact with the audience.
- Use graphics and pictures wherever required (in case of presentations).
- Use short and simple words.
- Smile if it comes naturally.
- Adjust your volume or tune as per the situation.
- Maintain the interest of the audience. You can also make use of humor and positive quotes.
39. Distinguish between Extroversion and Introversion as personality traits. 2
Ans: Extroversion means being sociable, assertive, and introversion types are reserved and quiet.
People who are extroverted are sociable, assertive, and enjoy more frequent social interaction, and feel energized after spending time with other people. Introverts are quiet, shy, and enjoy deep and meaningful social interactions, and feel recharged after spending time alone.
OR
Explain ‘Conscientiousness’ as a personality trait.
Ans: Such people tend to show self-discipline, act dutifully, and aim for achievement; are planned rather than spontaneous behavior organized, and dependable.
40. Explain ‘Agenda’ in the context of a Meeting. 2
Ans: An agenda is a list of topics to be discussed in a meeting. A copy of the agenda of the meeting is sent to the members so that only the relevant points are discussed in the meeting.
41. How does Geography help in travel and tourism? Explain any three ways. 3
Ans: Geography interprets the surface of the earth in terms of every phenomenon existing at a particular point in time as well as in chronological perspective. It portrays the surface through maps, diagrams, photograph and charts in visual form in addition to the written descriptions.
Geography plays a very significant role in travel and tourism. Some of the ways are as follows:
It helps us:
- to locate a specific area on the globe/map
- to find out the geographical time lag between source and destination,
- to set the time of the clock from a global perspective,
- to illustrate factual data through maps and charts,
- to understand different types of maps,
- to read maps with comprehension,
- to understand different types of charts,
- to study other useful maps and charts about tourists.
OR
Explain the concept of ‘Sustainable Tourism’ in three points.
Ans: The sustainability of tourism refers to ensuring the continuance, protection, and development of regional and local features/ resources that are an asset for tourism for all times to come. The main purpose of sustainable tourism is to maintain the everlasting guarantee of sustainability. For this, one would have to consider the economic, sociocultural, and environmental factors and measures to maintain proper/ appropriate equilibrium. The cleanliness, tidiness, and beauty of the area/ region are equally important to attract tourists. Hence, striking a suitable balance between the economic, social-cultural, and environmental factors is the foremost concern for sustainable tourism.
42. Explain any three points of importance of maps in tourism. 3
Ans: A map is of great importance because:
- It makes a large area/surface of the earth more comprehensible by plotting various items on the surface,
- Visualization through a map for a bigger area is easily understandable, spatial differentiation and pattern of distribution can be easily understood than expressing it in words.
- A map is a well-organised and substantiated form of storing spatial information
- A map speaks louder and more appropriately than words.
43. Explain any three points of significance of Varanasi as the most sacred among the holy
places of Hindus.
Ans: Varanasi, earlier known as Banaras or Kashi, is the most sacred among the holy places. It is the city of Shiva, having over two thousand temples and over half a million idols, most of them dedicated to Shiva and his family. It is situated on the banks of the holy river, the Ganga. French traveler, Francois Bernier (1656-1668 AD), in addition to the religious significance, explains the educational importance of Banaras. There were many Gurukuls in Banaras. In his words, “The town of Banaras, seated on the Ganges, in a beautiful situation, and the midst of an extremely fine and rich country, may be considered the general school of the Gentiles (Hindus). It is the Athens of India. The town contains no colleges or regular classes, as in our universities (European universities), but resembles the schools of the ancients rather; the masters being dispersed over different parts of the town in private houses, and principally in the gardens of the suburbs, which the rich merchants permit them to occupy. Some of these masters have four disciples, others six or seven, and this is the largest number.
It is usual for the pupils to remain ten or twelve years under their respective preceptors.” It is hoped that this information will make you read and gather more information on these religious places.
OR
Explain any three points of significance of Satrunjaya, Gujarat as a holy place for Jains. 3
Ans: Satrunjaya, Gujarat Satrunjaya is an ancient Jain place of pilgrimage of Heritage value as it was here that the first Tirthankara, Risabha, as well as his chief follower, is said to have achieved moksha. Hundreds of temples and smaller shrines are contained within the nine-walled enclosures. A new temple of Risabha replaced the old one in the mid-twelfth century, and seven shrines were placed in front of it in 1231 A.D. by Vastupala. Some of the temples can trace their origins, if not their present form, back to the tenth century. From the late seventeenth century, Satrunjaya became more and more important. It became a very major and popular tourist place. People visit this place in larger numbers.
Guidebooks have been written for them, marking the routes by which the pious pilgrim may visit and pray before the many images. On a certain date every year, pilgrims in the number of nearly 20,000 undertake a twelve- mile round trip: the hardships are great, but the bliss experienced makes it worthwhile.
44. Distinguish between International and Domestic tourists. Explain any three points of
Difference.
Ans: International Tourist – A person visiting India on a foreign passport, who stays at least 24 hours in India. The purpose of a journey may be leisure, recreation, holiday, health, study, religious belief, sport, business, family, mission, or meeting. But that person who is not taking any remunerative assignment is called an international tourist.
Domestic Tourist – A person who travels within the country to a place other than his/her usual place of residence or work and stays in any accommodation for not less than 24 hours is known as a domestic tourist. The purpose should be holiday, leisure, sports, pilgrimage, religious belief, study, health, and social functions. But, persons visiting their hometown or native place on leave or a short visit to meet relatives and friends, or attend social and religious functions, are not considered tourists.
OR
How do Government Policies affect tourism? Explain any three points. 3
Ans: Government policies affect the tourist inflow to a greater extent. To promote tourism in the country, the government can give some subsidies, packages, liberal visa policies, and travel regulations. Some countries do not require a visa for tourists; they grant it on arrival, while certain nations have very tough conditions for getting it. To promote tourism, the Government of India conducts some shows to attract tourists from various countries by demonstrating tourist attractions.
45. Write an essay on Buddha’s Teachings. 3
Ans: Buddha taught that the cause of all human suffering is desire. It is important to control and overcome desire.
This could be achieved by following the Eightfold Path, which means Right Conduct, Right Speech, Right Action, Right Means of Livelihood, Right Effort, Right Mindfulness, Right Meditation, Right Resolution, and Right View. Buddha also preached in the language of the common people, i.e., Pali and Prakrit, and laid stress on a life of virtues and morals. Buddhism was an organized religion. There were Sanghas for the Buddhist monks. Viharas were made for the monks to live in. Education was given state patronage along with the Sangha, as a result of which great universities like Nalanda came up over time. Buddhism spread into many countries of the world.
As a student of this subject or even if you wish to adopt tourism as a profession, you should be familiar with these places so that you can guide the tourists or visitors to these places and the importance of these places. Hence, we will discuss the Buddhist pilgrimage sites of India.
OR
Write an essay on the life and teachings of Guru Nanak.
Ans: Guru Nanak, founder of the Sikh faith, was born in Talwandi, near Lahore, Pakistan, in 1469. He was one of the greatest saints of the Bhakti movement. The word ‘Sikh” is derived from the Sanskrit word Shishya, meaning a disciple.
Sikhs are disciples of their ten gurus. Guru Nanak (1469–1539) was the first Guru, and Guru Gobind Singh (1666–1708) was the last. Guru Nanak received his early education in Sanskrit and Persian.
Teachings of Guru Nanak
- There is one God
- God is formless, Hari and Govind
- The caste system and idolatry should be rejected.
- Superstitions should be condemned superstitions
- The virtues of humility, charity, forgiveness, and truthfulness should be inculcated.
OR
Describe any six ‘factors affecting tourism in the world’.
Ans:
- (i) Geographical: Geographical conditions affect the flow of tourists. Generally, tourists of hot plains go to hill stations in summer for a cooler and more pleasant climate. Tourists of cold areas go to hot areas in the winter season. Location, climate, landscape, and geographical diversity of a region attract tourists in large numbers. Keeping in mind the choice of tourists, one can estimate the tourist arrivals in various seasons.
- (ii) Cultural Event: Some social activities like festivals, fairs, dances, meetings, local customs,s, and rituals attract tourists in large numbers. In West Bengal, Durga Pooja, Holi, and Diwali in North India, Carnival in Goa, Dandiya in Gujarat, Desert Festival in Rajasthan, Surajkund Mela in Haryana, Onam in Kerala, etc., are important events which large number of tourists.
- (iii) Safety and Security: Safety and security influence tourist growth greatly. If there is any mishap or tragedy involving any tourist, that incident decreases the inflow of tourists. Each and every tourist wants his/her safety first. In the Kashmir valley, tourism has gone down significantly, particularly after 1985, due to terrorist activities and touristhavew turned towards other states like Himachal Pradesh, Uttarakhand, etc.
- (iv) Economic conditions: The economic conditions of people also affect tourism. People with high incomes generally travel more than the lower class, because they have high purchasing power. They can spend a lot of money on travel and tourism activities.
- (v) Facilities and Services: Various infrastructural facilities and services determine the tourist traffic tremendously. These include accommodation, hotel, accessibility, transport, banking services, communication, bookings, guides, recreational activities, etc. The availability and quality of these services attract or discourages the tourist to visit any area.
- (vi) Government Policies: Government policies affect the tourist inflow to a greater extent. For promoting tourism in the country, the government can give some subsidies, packages, a liberal visa policy, and travel regulations. Some countries do not require a visa for tourists; they grant it on arrival, while certain nations have very tough conditions for getting it. In order to promote tourism, the Government of India conducts some shows to attract tourists from various countries by demonstrating tourist attractions.
Optional Module I (Travel and Tour Operation Business)
47. Which was the first Indian-owned travel company? 1
(A) Jeena Tours and Travels
(B) Lee and Muirhead India Pvt. Ltd.
(C) N. Jamnadas and Co. Ltd.
(D) TAAI
Ans: Jeena Tours and Travels
48. When was the Travel Agents Association of India established? 1
(A) 1920
(B) 1951
(C) 1961
(D) 1967
Ans: 1951
49. What does GIT stand for? 1
(A) Great India Tours
(B) Group India Tours
(C) Group Inclusive Tours
(D) Great International Tours
Ans: Group Inclusive Tours
50. What do IATO stand for? 1
(A) International Association of Travel Operators
(B) Indian Association of Travel Operators
(C) International Association of Tour Operators
(D) Indian Association of Tour Operators
Ans: Indian Association of Travel Operators
Optional Module II (Hospitality Management)
47. Which one of the following is not a function of the Housekeeping Department in a Hotel?
(A) Provide food to the Guests and Staff
(B) Take care of cleanliness of rooms
(C) Maintain Linen Room and supply linen to rooms and other Departments
(D) Maintain Guest Laundry facility
Ans: Provide food to the Guests and Staff
48. Which one of the following is not an Operational Department of a Hotel? 1
(A) Front Office
(B) Maintenance
(C) Food and Beverage Service
(D) Housekeeping
Ans: Maintenance
49. The three A’s of the Tourism Industry are: 1
(A) Appeal, Accessibility and Accommodation
(B) Attraction, Availability, and Accommodation
(C) Attraction, Accessibility, and Accommodation
(D) Appeal, Availability, and Accommodation
Ans: (C) Attraction, Accessibility, and Accommodation
50. Which one of the following is not a part of the Administrative Department? 1
(A) Accounts
(B) Purchase and Stores
(C) Sales and Marketing
(D) Front Office
Ans: (D) Front Office
Optional Module I (Travel and Tour Operation Business)
51. State whether True or False 2
(i) John Mason Cook was the first organized Travel Agent in the world.
Ans: False
(ii) The first organized excursion or tour was by train from Leicester Station to Lough
Brought in 1841.
Ans: Thomas Cook
Optional Module II (Hospitality Management)
51. Fill in the blanks: 2
(i) Undhiyu is a dish from __________ Cuisine.
Ans; Gujarati
(ii) Bajre Moth ki Khichdi is a dish from __________ Cuisine.
Ans: Rajasthani
SECTION – C
Optional Module I (Travel and Tour Operation Business)
52. Explain what is an online travel agency. 6
Ans: The use of the Internet has given birth to new intermediaries also known as intermediaries. These companies do not physically own the products; they buy from suppliers and then display and offer products through the internet. Examples of such companies are makemytrip.com, yatra.com, cleartrip.com, and ibibo.com. These companies sell tourism products like air tickets, railway tickets, hotel rooms, etc.
53. Explain what a Tour Operator does. 6
Ans: Tour operators are wholesalers, also called consolidators, who buy in large volumes and have access to a surplus inventory at highly discounted rates. Tour operators prepare tour packages and give them to travel agents for selling. They design packages as per the requirements of the market. The wholesalers obtain rates and availability directly from the supplier and create packages with different accommodation and transportation options.
Optional Module II (Hospitality Management)
52. Explain the role of the Front Office in a Hotel. 6
Ans: The main functions of this department are:
- To assign a room to the guest. This process is called check-in.
- To maintain the room records for reservation purposes.
- To collect room and other charges for various services used by guests during their stay at the hotel.
- To take bookings for rooms.
- To handle the phone calls at the hotel.
53. Distinguish between ‘Lanai’ and ‘Suite’ as types of rooms in a hotel. 6
Ans: Lanai: This room has a good view as it generally has a balcony overlooking a garden or scenic beauty. Such rooms are generally available in resort hotels.
Suite: This type of room consists of a drawing room, which is connected to one or more bedrooms. It has many extra facilities (expensive furniture, complimentary fruit basket, chocolates, kitchen facilities, etc.) in comparison to other rooms. It is expensive compared to other rooms.
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Additional Study Materials
- NIOS Class 12 Tourism Syllabus Bifurcation
- NIOS Class 12 Tourism Sample Question Paper
- NIOS Class 12 Tourism Solved Paper April 2025




